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Privacy Policy

Privacy Policy

Thank you for visiting the Carisol Group website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our website, you consent to the practices described in this policy.


We collect the following information from you when you interact with our website:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Credit card information (for payment processing; please note that we do not store credit card information)
You may also choose to visit our site anonymously without providing any personal information.


We collect and process your personal information based on the following lawful bases: Consent: By providing your personal information voluntarily, you consent to the processing activities described in this Privacy Policy. Contractual Necessity: We process your personal information to fulfill our contractual obligations to you when you place an order or request our services.

Legitimate Interests: We may process your personal information based on our legitimate interests, such as improving our services and enhancing our website's functionality.


We use the information we collect from you for the following purposes:

  • Personalizing your experience on our website to better respond to your individual needs.
  • Improving our website based on the information and feedback we receive from you.
  • Enhancing our customer service by effectively responding to your requests and support needs.
  • Processing transactions and delivering the products or services you have requested.
  • Administering contests, promotions, surveys, or other site features.

Sending you periodic emails related to your orders, as well as company news, updates, and relevant product or service information. You can unsubscribe from these emails at any time using the instructions provided at the bottom of each email.


We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We determine the appropriate retention period based on the nature of the information, the purposes for which it was collected, legal obligations, and business needs. When data is no longer required, it will be securely and permanently deleted.


In accordance with applicable data protection laws, you have the following rights regarding your personal information:
Access: You have the right to request access to your personal information and receive a copy of it. Rectification: You can request the correction of inaccurate or incomplete personal information we hold about you. Deletion: You have the right to request the deletion or erasure of your personal information under certain circumstances. Restriction: You can request the restriction of processing your personal information in certain situations. Objection: You have the right to object to the processing of your personal information for direct marketing purposes. Withdrawal of Consent: If we rely on your consent as the lawful basis for processing your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights or if you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided below.


We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to handle your information confidentially and are prohibited from using the information for any other purpose. We ensure that appropriate safeguards are in place to protect your data when sharing it with third parties.


In some cases, we may transfer your personal data to countries outside the jurisdiction where the data was originally collected. When such transfers occur, we ensure the appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws. This may include using standard contractual clauses approved by the relevant authorities or relying on other approved mechanisms to ensure an adequate level of protection for your data.


We use cookies and similar tracking technologies on our website to enhance your browsing experience and gather information about site traffic and interactions. These technologies help us remember and process items in your shopping cart, save your preferences for future visits, track advertisements, and compile aggregate data. You have the option to disable cookies through your browser settings. For more detailed information on the types of cookies used, their purposes, and how you can manage your cookie preferences, please refer to our separate Cookie Policy.


We implement and maintain reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. We utilize physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


We may occasionally update our Privacy Policy to reflect changes in industry practices or legal requirements. Any modifications to this Privacy Policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information. Your continued use of our website after any modifications constitutes your acceptance of those changes.


If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information below:

Carisol Group
38 Cassia Park Road,
Kingston 10.
Jamaica W.I.
Phone: 1-876-373-3157
(Mon-Fri: 8:30AM – 5:00PM and Sat 9:00AM - 2:00PM EST)

We appreciate your trust in us and assure you that we will handle your inquiries promptly and with utmost care. Thank you for choosing Carisol Group.